Build Operating Service

Security, Maintenance, and Support

Your Digital Infrastructure, Professionally Managed.

Built to Support Long-Term Business Growth
Maintain Performance and User Experience
Reliable Support When You Need It Most
Minimise Downtime and Operational Risk

Timeline

Ongoing monthly support

Category

Build

Delivery

Strategy + execution

Service Control Room

Security, Maintenance, and Support

Active
System Status
Live
Input
Process
Output
Performance
Speed98
Uptime99.9%

Integrations

12 Active

Deploy
Production

Focus

Security, uptime, maintenance quality, and operational continuity.

Next step

Scope the right plan in a discovery session.

Service Overview

A clearer way to approach security, maintenance, and support.

We connect strategy, execution, and optimisation around a practical plan your team can understand, trust, and measure.

Timeline

Ongoing monthly support

Primary Focus

Security, uptime, maintenance quality, and operational continuity.

Security, Maintenance, and Support (SMS) is a proactive service framework designed to keep your digital systems protected, updated, and performing efficiently. It combines preventive security controls, routine maintenance processes, and responsive technical support to ensure business continuity and minimise operational risk.

Modern digital infrastructure requires ongoing attention. Websites and online systems rely on multiple layers of technology, including hosting servers, databases, content management systems, plugins, integrations, and external services. When any of these components become outdated or misconfigured, they can introduce vulnerabilities that may lead to security breaches, performance degradation, or service outages.

Through our maintenance and support programmes, Sellable Marketing continuously monitors and manages these critical systems. This includes maintaining system updates, strengthening security configurations, monitoring uptime and performance, maintaining backups, and resolving technical issues before they escalate into larger operational disruptions.

For many organisations, maintaining this level of oversight internally can be time-consuming and technically complex. Our managed approach allows businesses to outsource these responsibilities to a specialised team, ensuring that digital assets remain secure, resilient, and aligned with modern technology standards.

By implementing structured maintenance and security practices, businesses can reduce the risk of cyber incidents, avoid costly downtime, preserve customer trust, and maintain a reliable digital presence that supports ongoing growth and operational efficiency.

Security review

Maintenance plan

Update management

Benefits & Features

Built around the details that create trust, clarity, and conversion.

Infrastructure Security Assessment

We begin by reviewing your hosting environment, server configuration, and digital infrastructure to ensure they meet modern security standards. Where necessary, we recommend improvements or more secure environments that provide stronger protection against external threats.

Server and Hosting Security Management

Your server acts as the first line of defense. We strengthen server configurations, implement protective measures, and monitor vulnerabilities to reduce the risk of unauthorised access or system compromise.

Software, Plugin and System Updates

Outdated software is one of the most common security risks. We continuously manage updates across content management systems, plugins, integrations, and supporting technologies to maintain stability and eliminate exploitable vulnerabilities.

Code Integrity and Malware Monitoring

Our team performs regular integrity checks on website files and application code to detect unauthorised changes, malware injections, or suspicious behaviour before they become major problems.

Process

A structured workflow that keeps the work focused and accountable.

01

Assess

Review hosting, server configuration, software, integrations, and risk points.

02

Secure

Strengthen configurations, update systems, and implement protective measures.

03

Monitor

Track uptime, performance, file integrity, backups, and vulnerabilities.

04

Support

Resolve issues proactively and respond when technical help is needed.

Results

Expected outcomes

Reduced downtime
Improved security posture
Reliable performance
Protected customer trust
Lower operational risk

Business Benefits

Why it matters

Proactive protection
Reliable support
Lower downtime risk
Long-term digital stability

Performance Focus

Security, uptime, maintenance quality, and operational continuity.

Packages

Choose a monthly retainer, or scale up as results compound.

Monthly subscription

Care Starter

$480/month

Keep your website healthy, secure, and backed up.

Weekly backups
Security patching
Uptime monitoring
Up to 1 hour of edits / month

Always-on

Best for: Single small site

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Recommended

Monthly subscription

Care Growth

$980/month

Maintenance plus content & functional change requests.

Everything in Starter
Up to 4 hours of edits / month
Performance audits
Priority response

Always-on

Best for: Growing sites with regular updates

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Monthly subscription

Care Scale

$1,850/month

Premium care with dedicated developer hours and SLAs.

Everything in Growth
Up to 10 hours dev / month
1-hour critical SLA
Dedicated developer
Monthly strategy call

Always-on

Best for: Revenue-critical sites

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Ready to move?

Let's shape the right security, maintenance, and support plan for your business.

Book a free discovery session. We will scope your goals, clarify the right approach, and recommend the next practical step.