Sellable Marketing Agency ("SMA", "we", "us", or "our") uses cookies and similar technologies to help ensure that our website, client portal, staff dashboard, and related services remain secure, reliable, functional, and relevant.
This Cookie Policy explains what cookies are, how and why we use them, the types of cookies and similar technologies we use, how third-party technologies may operate on our website or platforms, and how you can manage your cookie preferences.
This Cookie Policy should be read together with our Privacy Policy and any applicable Terms of Use or Terms and Conditions.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website or use an online platform. They help websites recognise your device, maintain secure sessions, remember your preferences, and improve user experience.
We may also use related technologies, such as pixels, web beacons, tags, scripts, session storage, local storage, authentication tokens, and device identifiers. For simplicity, we refer to all of these technologies collectively as "cookies" in this Cookie Policy unless the context requires otherwise.
These technologies may help support website functionality, authentication, fraud prevention, analytics, performance monitoring, user preferences, advertising, and operational security.
2. Why We Use Cookies
We use cookies and similar technologies to provide a secure, efficient, reliable, and personalised experience across our website, dashboards, systems, and related services.
We may use cookies for the following purposes:
(a) Essential operations
These cookies help us to:
- ensure that core website and platform functionality operates correctly
- manage secure login sessions and authentication
- maintain account access and session continuity
- protect against fraud, abuse, spam, and suspicious activity
- support operational security and platform integrity
(b) Performance and analytics
These cookies help us to:
- monitor website and platform performance
- identify technical errors, bugs, or system issues
- understand how visitors interact with our website and services
- measure campaign effectiveness and operational performance
- improve workflows, functionality, and user experience
(c) Functionality and preferences
These cookies help us to:
- remember settings and preferences
- retain language, browser, or session preferences
- improve usability and efficiency
- provide a more consistent and relevant user experience
(d) Advertising and personalisation
These cookies may help us to:
- display relevant marketing content or advertisements
- limit repetitive advertising exposure
- support remarketing and retargeting campaigns across platforms such as Google, Meta, LinkedIn, and similar advertising networks
- measure advertising performance and engagement
We do not intentionally use advertising cookies to collect special category personal data or other sensitive personal information.
3. Authentication, Dashboard, and Security Cookies
If you access our client portal, staff dashboard, restricted areas, or other account-based services, we may use cookies and session technologies to:
- authenticate users and verify account access
- maintain secure login sessions
- prevent unauthorised access
- detect suspicious or fraudulent activity
- enforce security controls
- monitor operational stability
- maintain preferences, permissions, and account-related settings
These cookies are considered essential for secure platform operation and may remain active for the duration of your session or, where necessary, for a limited period afterwards.
If you disable certain authentication or security cookies, parts of the website, dashboard, or restricted services may not function properly.
4. Third-Party Cookies and Technologies
We may work with trusted third-party providers and platforms that use cookies or similar technologies on our website, systems, or communications.
These may include:
- analytics providers, such as Google Analytics
- advertising and marketing platforms
- cloud infrastructure providers
- payment processors
- security and fraud prevention services
- customer relationship management and automation systems
- social media integrations
- embedded content providers
Third-party cookies and technologies may help us analyse traffic and engagement, improve performance, measure advertising effectiveness, detect suspicious behaviour, personalise experiences, and support website or platform functionality.
Third-party providers operate under their own privacy and cookie policies, and we encourage you to review those policies separately.
5. Email Pixels and Communication Tracking
Some emails sent by SMA may contain tracking pixels or similar technologies that help us understand:
- whether an email was opened
- whether links were clicked
- levels of engagement with communications
- delivery and communication performance
This information helps us improve communication quality, campaign effectiveness, and user experience.
You may reduce or disable this type of tracking by blocking images in your email application, using plain text email settings, or adjusting your email privacy settings.
6. Cookie Consent and Control
Where required by applicable law, we will request your consent before placing non-essential cookies on your device.
You can manage or disable cookies through:
- your browser settings
- device privacy controls
- our cookie consent banner or consent tools, where available
Most browsers allow you to block cookies, delete stored cookies, restrict tracking technologies, and configure website-specific permissions.
Please note that disabling certain cookies may affect:
- website functionality
- dashboard access
- login persistence
- platform performance
- user experience
- certain security-related features
Essential cookies required for authentication, security, and core operational functionality may remain active where legally permitted or technically necessary.
7. Cookie Retention
Some cookies operate only during your active browsing session. In contrast, others may remain on your device for a defined period to remember preferences, maintain login states, improve performance, support analytics, or assist with security monitoring.
Cookie retention periods vary depending on the type and purpose of the cookie.
In general:
- Session cookies are usually deleted when you close your browser
- Persistent cookies may remain until they expire, are deleted by you, or are refreshed or replaced
Where reasonably possible, we aim to configure cookies so that they are retained only for as long as necessary for their intended purpose.
8. International Users and Consent
Depending on your jurisdiction, applicable privacy and data protection laws may grant you additional rights regarding cookies, tracking technologies, and consent management.
Where required by law, we will ask for your consent before using non-essential cookies or similar tracking technologies.
Where consent is not legally required, your continued use of our website or platforms after receiving appropriate notice may be treated as acceptance of the use of cookies in accordance with this Cookie Policy, to the extent permitted by applicable law.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, operational practices, platform functionality, or third-party services.
Any updates will be posted on this page with a revised "Last updated" date. Where appropriate, we may also provide notice through email, website notices, dashboard notifications, or other communication channels.
10. Contact Us
If you have any questions, concerns, or requests relating to this Cookie Policy or our use of cookies and similar technologies, please contact us at:
Email: hello@sellablemarketing.com